SHIPPING & RETURNS
We dispatch orders in 5 business days. Our parcels are handled by DHL Express overseas and local courier within Europe.
Shipping cost & delivery time
Please allow for the maximum delivery time. In case you need your order processed faster, kindly let us know.
Note that orders shipped outside of the European Union may be subject to import taxes, customs duties and fees levied by the destination country. Any additional charges for customs clearance must be fulfilled by the recipient. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Return & Exchange Policy
If the wetsuit doesn't fit or you have some other concern, please don't hesitate to contact us. We will gladly exchange it.
Please discuss before sending, item must be in original condition and returned in it's original packaging. Return shipping and re-shipping cost are payable by the customer.
You can also return any item purchased at our website within 28 days of receiving your order. As soon as we receive the item back in its original condition (and including any gifts you may have received with it) we will contact you about your refund, please allow 30 days for refund process. All return item refunds will be deducted shipping cost of original item. Return shipping costs are payable by the customer and we require that you obtain proof of posting when you send your order back.
If you received a damaged or faulty item then we ask that you report damage within 7 days of receiving your order and kindly provide us with photos of the product. It is possible your order was damaged during transit so please also include photos of the damage to the packaging. We will then replace/refund your order. If we ask you to return the item, please send via standard rate shipping, obtaining a proof of shipping & receipt for your records (return shipping will be refunded to you). Do not return an item without prior agreement from us.